WRVS will remain a national organisation delivering practical support locally. It is important that our services are developed in response to the needs of older people locally, and run and delivered by people in their own community. But it is also important for WRVS to be a national organisational working throughout England, Scotland and Wales. The national organisation can provide the framework for local projects to prosper and develop, and build the reputation we need to influence the policies that affect older people and attract new volunteers, partners and donors.